Privacy policy

Last Updated: June 15, 2016

hpsecuresolution.com is committed to protecting your privacy all the time. The purpose of this privacy policy is to provide you with the specific manner in what we collect, and how we use and share information when you visit our websites and/or use our products and services.

This hpsecuresolution.com Online Privacy Statement applies to information collected by it through the majority of its websites and services, as well as its offline product support services. This policy does not apply to those similiar sites, services and products that do not display or link to this statement, or that have their own privacy statements.

Please read the hpsecuresolution.com Online Privacy Statement below to know about particular information we may collect.

If you have any questions about this Policy, please feel free to contact us.

What Information We Collect

When you visit our websites or use our products, we may collect or ask you to provide the following information in order to help us manage our relationship with you.

Use of Cookies

“Cookies” are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently. hpsecuresolution.com and its marketing partners or suppliers may use cookies or other technologies when you interact with the website or use the products. By using our site you agree to the use of cookies as described in this privacy policy.

We may use “cookies” to record your shopping cart contents and user registration information. Cookies can help us identify your preferences. At the same time, cookies can help you personalize your online experience by eliminating the need to repeatedly enter the same information and to display your personalized content and appropriate advertising on your later visits to these sites. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use other interactive features of hpsecuresolution.com and services that depend on cookies.

News Subscriptions

Our website offers news and information by subscription including newsletters, blogs, or others. If you decide to subscribe to these services, you will be asked to provide email address. The information you provide will be used to deliver our latest news and updates, and of course, our special subscriber-only offers. You are free to edit your profile and cancel your subscription(s) at any time by following the “Edit My Profile” link inside any e-mail you receive from us.

Contact Us

There are many opportunities to contact us via our website. There are links that allow you to reach us by email, by signing up our Affiliate Program or by requesting online support. If you choose to sign up our Affiliate Program, you are asked to provide us with your name, email address, your website, your physical address and ZIP code. If you contact us by submitting an online support request, you may also need to provide us with your computer details by running our tool for further investigating the issue you encountered.

Children’s Policy

hpsecuresolution.com cares about children and understand that they have special privacy needs. Therefore, hpsecuresolution.com has adopted the following privacy policy regarding children under the age of 13 years:

  • hpsecuresolution.com will NOT collect, use, or distribute to third parties personally identifiable information without prior verifiable parental consent.
  • hpsecuresolution.com will NOT entice the child to divulge more information than is needed to participate in any activity, game, or service.
  • hpsecuresolution.com will provide the parent a description of the specific types of personally identifiable information collected from their child upon request. hpsecuresolution.com will allow the parent to refuse further use or future online collection of personally identifiable information and provide a way for a parent to obtain any personally identifiable information collected from their child.
  • hpsecuresolution.com will NOT provide any links to web sites that are unsuitable for children.

How We Use the Information We Collect

hpsecuresolution.com collects and uses your personal information to operate and improve its sites and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some services, such as Newsletter, may send periodic member letters that are considered part of the service. We may also occasionally send you product surveys or promotional mailings to inform you of other products or services available from hpsecuredsolution.com and its affiliates.

Personal information collected on hpsecuresolution.com sites and services may be stored and processed in the United States or any other country in which hpsecuredsolution.com or its affiliates, subsidiaries or agents maintain facilities, and by using an this site or service, you consent to any such transfer of information outside of your country. hpsecuredsolution.com abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

How We Protect the Information We Collect

Safeguards for Personal Information

hpsecuresolution.com is committed to protecting the security of your personal information. We have implemented a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Storage of Your Information
    We store the personal information you provide on computer systems with limited access, which are located in controlled facilities.
  • Technology Safeguards
    When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layers (SSL) protocol.

No one can guarantee, and we do not guarantee, that your personal information is completely secure at all time. You are also responsible for maintaining the confidentiality of your personal information to protect it against unauthorized access or use. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always choose to log out before leaving a site or service to protect access to your information from subsequent users.

Controlling “Spam” or Unsolicited E-mail

hpsecuresolution.com is concerned about controlling unsolicited commercial email, or “spam”. hpsecuresolution.com has a strict Anti-Spam Policy prohibiting the use of customer account to send spam. hpsecuresolution.com will not sell, lease or rent its email subscriber lists to third parties. While it continues to actively review and implement new technology, such as expanded filtering features, there is no currently available technology that will totally prevent the sending and receiving of unsolicited email. Using tools such as the Inbox Protector and being cautious about the sharing of your email address while online will help reduce the amount of unsolicited email you receive.

How We Share Your Information

Except as described in this statement, we will not disclose your personal information outside of hpsecuresolution.com and its controlled subsidiaries and affiliates without your consent. Other sites do not share your contact information with third parties for marketing purposes, but instead may give you a choice as to whether you wish to receive communications from hpsecuresolution.com on behalf of external business partners about a partner’s particular offering (without transferring your personal information to the third party).

Some hpsecuresolution.com services may be co-branded and offered in conjunction with another company. If you register for or use such services, both hpsecuresolution.com and the other company may receive information collected in conjunction with the co-branded services.

We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on hpsecuresolution.com; (b) protect and defend the rights or property of hpsecuresolution.com (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety of users of hpsecuresolution.com services or members of the public.

Changes to This Privacy Policy

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the “Last Updated” date at the top of this statement. If there are material changes to this statement or in how hpsecuresolution.com will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how hpsecuresolution.com is protecting your information.

If you continue to use these products or services after notice of the change has been given, you will be deemed to have accepted such changes.

Contact Us

hpsecuresolution.com regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or hpsecuresolution.com’s treatment of personal information by contacting us through this website. If you have questions about this statement or believe that we have not adhered to it, please contact us.